What you can manage
The Events page is the main place to manage your events. Each event is shown as a card with its basic information, ticket activity, status, and available actions.
The card also shows the event dates, number of ticket types, and tickets sold.
Your event card is the control point
Use the actions on the event card to reach the tools you need instead of recreating the event.
1. Find your event
Open Event
From the organization dashboard, select Event from the Create section.
Locate the event
Find the event you want to manage in the Events list.
Use the event card
The card contains the event overview and its management actions.
2. Understand the event card
The event card gives you a quick view of the event before opening an individual tool.
Title
The event title is displayed at the top of the card.
Published
The status badge indicates the current published state shown by the event.
Event period
The start and end dates are displayed on the card.
Types
Shows how many ticket types have been created for the event.
Sold
Shows the number of tickets sold for the event.
3. Use the event management actions
The current event card provides the following actions:
Tickets
Open the Ticket Types page to review existing ticket types and add new ones.
Guest Passes
Open the guest-pass area associated with the event.
Edit
Open Event Create/Edit to change the event information.
QR
Open the Event QR Poster containing event information and a QR code.
Unpublish
For a published event, the card provides an Unpublish action.
Review before changing an active event
If an event is already being used for sales or attendee communication, check the consequences of an edit or status change before saving.
4. Edit an existing event
Select Edit to open the Event Create/Edit form. The form contains the same main event fields used when the event was created.
Title
Update the event title.
Campaign
Review or change the selected campaign.
Venue
Update the venue information.
Start Date / End Date
Update the event's beginning and ending dates.
Start Time / End Time
Update the event's start and end times.
Capacity
Review or update the event capacity.
Save the changes
After reviewing the updated information, select Save Event.
5. Manage the event's tickets
Select Tickets on the event card to open the Ticket Types page.
Open Tickets
Select Tickets on the event card.
Review ticket cards
Ticket cards show status, mode and validity, price, total quantity, sold quantity, and revenue.
Choose an action
Depending on the ticket state, actions can include Edit, Pause, Resume, and QR.
For detailed instructions, see Creating Tickets →
6. Guest Passes
The event card provides a Guest Passes action. Select it when you need to work with guest passes associated with the event.
Keep guest access separate from regular tickets
Use the Guest Passes area when the attendee is being handled through a guest-pass workflow rather than a normal ticket type.
7. Use the Event QR Poster
Select QR on the event card to open the Event QR Poster. The poster displays the organization, event name, event dates, venue, and a QR code.
Useful for offline promotion
The QR poster can be printed or displayed where people can scan it and reach the ticket-purchase route.
8. Understand the published state
The Events page shown uses a Published badge for published events. A published event also provides an Unpublish action.
Use event status deliberately
Before changing the published state of an active event, make sure the change matches your intended sales and communication status.
Event management checklist
- Event name and venue are correct.
- Start and end dates are correct.
- Start and end times are correct.
- Capacity has been reviewed.
- Required ticket types have been created.
- Ticket quantities and prices have been checked.
- Guest passes have been considered where applicable.
- Published status matches the intended event state.
- QR poster is available if you plan to promote the event offline.