New to TicketLine?
Start with Getting Started. It will introduce the basic setup and help you understand what to do before moving on to individual features.
Choose a topic
Use these guides when you need help with a particular part of TicketLine.
Getting Started
Understand the basic setup and the first steps for using TicketLine as an organization administrator.
Read guide →Creating an Event
Learn how to create an event and prepare it for your organization’s ticketing activities.
Read guide →Ticket Types
Learn how ticket types are used to create tickets, passes, and different entry options for an event.
Read guide →Publish & Sell Tickets
Publish your event, make tickets available for sale, and prepare your event for promotion.
Read guide →Managing Your Event
Understand the main tools available for managing your event after the initial setup.
Read guide →Ticket Sales
Understand the available ticket-selling options and the basic flow of ticket sales on TicketLine.
Read guide →Offline Ticket Sales
Learn about counter-based ticket sales, ticket credits, and managing counter operators.
Read guide →Entry & Ticket Scanning
Learn how ticket scanning and entry monitoring work, including scanner users and scan activity.
Read guide →Reports & Activity
Understand the reports and dashboard information available for monitoring your organization’s activity.
Read guide →Reports & Activity
Understand the reports and dashboard information available for monitoring your organization’s activity.
Read guide →About access and availability
Some TicketLine activities may depend on your organization’s account status and the features available to your organization. If your organization is awaiting approval, certain live ticket-selling functions may not yet be available.