Manage your organization.
One step at a time.
Learn how to use the main TicketLine tools to set up events, create tickets, manage sales, monitor entry, and review your activity.
New to TicketLine?
Start with Getting Started. It will introduce the basic setup and help you understand what to do before moving on to individual features.
Choose a topic
Use these guides when you need help with a particular part of TicketLine.
Getting Started
Understand the basic setup and the first steps for using TicketLine as an organization administrator.
Read guide →Creating an Event
Learn how to create an event and prepare it for your organization’s ticketing activities.
Read guide →Ticket Types
Learn how ticket types are used to create tickets, passes, and different entry options for an event.
Read guide →Publish & Sell Tickets
Publish your event, make tickets available for sale, and prepare your event for promotion.
Read guide →Managing Your Event
Understand the main tools available for managing your event after the initial setup.
Read guide →Ticket Sales
Understand the available ticket-selling options and the basic flow of ticket sales on TicketLine.
Read guide →Offline Ticket Sales
Learn about counter-based ticket sales, ticket credits, and managing counter operators.
Read guide →Entry & Ticket Scanning
Learn how ticket scanning and entry monitoring work, including scanner users and scan activity.
Read guide →Reports & Activity
Understand the reports and dashboard information available for monitoring your organization’s activity.
Read guide →About access and availability
Some TicketLine activities may depend on your organization’s account status and the features available to your organization. If your organization is awaiting approval, certain live ticket-selling functions may not yet be available.